Welcome to Dear Mind Counseling

(“we,” “us,” “our”).

Effective September 2025

These Terms & Conditions (“Terms”) govern your access to and use of our website **[www.dearmindcounseling.com](http:// www.dearmindcounseling.com)** (the “Site”) and all associated services, including online

therapy bookings, consultations, communications, and related resources (collectively, the “Services”).

By using our Site or Services, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility and Use of the Site

1.1 You must be at least 18 years old and legally capable of entering into a binding agreement

to use our Services.

1.2 You agree to use the Site only for lawful purposes and in accordance with these Terms.

1.3 You are responsible for ensuring that all information you provide to us is accurate, current,

and complete.

2. Mental Health Disclaimer

2.1 The content provided on this Site—including articles, blog posts, videos, or educational

materials—is for **informational and educational purposes only**. It is **not a substitute for

professional diagnosis, treatment, or individualized therapy**.

2.2 No client-therapist relationship is established solely through the use of this Site or by

submitting an inquiry form.

2.3 If you are experiencing a mental health emergency, please call **911**, **988 (Suicide &

Crisis Lifeline)**, or visit your nearest emergency department.

3. Professional Services and Telehealth

3.1 Dear Mind Counseling provides professional counseling services delivered in-person or via

telehealth (video or phone sessions) by licensed clinicians.

3.2 By scheduling telehealth services, you acknowledge that you understand and accept the

inherent risks of technology-based communication, including potential interruptions, data

breaches, or unauthorized access.

3.3 You are responsible for ensuring you have a private, safe, and confidential location for

telehealth sessions.

3.4 Telehealth services are provided in compliance with state licensing laws; you must be

physically located in a state where your clinician is licensed at the time of your session.

4. Confidentiality and HIPAA Compliance

4.1 Dear Mind Counseling adheres to all applicable federal and state privacy laws, including

the **Health Insurance Portability and Accountability Act (HIPAA)**.

4.2 Any information you share during therapy sessions is confidential and will not be disclosed

without your written consent, except as required or permitted by law (for example, if there is a

risk of harm to yourself or others, suspected abuse, or a court order).

4.3 While we take reasonable measures to protect your information, we cannot guarantee

absolute security for electronic communications or data transmitted over the internet.

5. Booking, Payments, and Cancellations

5.1 Appointments may be booked directly through our Site or via our scheduling platform.

5.2 Payment terms, rates, and cancellation policies are outlined on our Site or in the informed

consent form you sign prior to beginning therapy.

5.3 Missed appointments or cancellations made less than 24 hours in advance may be subject

to a fee, unless otherwise stated by your clinician.

6. Intellectual Property

6.1 All Site content—including text, graphics, photographs, videos, logos, and layout—is the

exclusive property of Dear Mind Counseling and protected by U.S. and international copyright

laws.

6.2 You may view, download, and print materials for personal use only. No materials may be

copied, modified, distributed, or republished without prior written consent.

7. Third-Party Links

7.1 Our Site may include links to external websites for informational purposes. We are not

responsible for the content, privacy practices, or availability of any third-party sites.

7.2 Inclusion of a link does not imply endorsement or affiliation.

8. Limitation of Liability

8.1 To the maximum extent permitted by law, Dear Mind Counseling, its owners, affiliates, and

employees shall not be liable for any damages—direct, indirect, incidental, or consequential—

arising out of your use or inability to use the Site or Services.

8.2 We make no representations or warranties about the reliability, completeness, or timeliness

of the content or Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Dear Mind Counseling and its employees,

affiliates, and representatives from any claims, losses, or expenses arising out of your violation

of these Terms or misuse of our Services.

10. Termination

We reserve the right to suspend or terminate your access to the Site or Services at any time,

with or without notice, for any reason, including violations of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Michigan, without

regard to conflict of law principles. Any dispute arising under these Terms shall be resolved

exclusively in the state or federal courts located in Oakland County.

12. Updates to Terms

We may modify these Terms at any time. Updated versions will be posted on this page with a

new “Last Updated” date. Your continued use of the Site after such modifications constitutes

acceptance of the new Terms.